FAQ

How long does shipping take?
Shipping is FREE on every order. Please allow 10-15 business days for US delivery. Orders are fulfilled by our overseas fulfillment partner, which is why delivery takes a little longer than domestic shipping. You will receive tracking information by email once your order ships.

What is included in the PawBeam Stain Reveal & Remove Kit?
Every kit includes:
- 1 x Bio-enzyme pet stain & odor eliminator spray (500ml trigger bottle)
- 1 x UV inspection flashlight (mini torch) for finding hidden pet stains

How do I use the kit?
It is a simple 3-step routine:
1. Shine the UV flashlight over carpets, rugs, upholstery, and floors to find hidden stains. Dried urine and organic stains glow under UV light.
2. Spray the bio-enzyme cleaner generously over each stain.
3. Let it sit briefly, then blot or wipe with a clean cloth. Repeat if needed.

Is the spray safe to use around pets?
Yes. The spray is a pet-friendly bio-enzyme formula made for homes with dogs and cats. As with any cleaning product, keep it out of reach of children, avoid contact with eyes, and always test on a small hidden area of the surface first.

What is your return policy?
Please review our Refund Policy for return eligibility and conditions. Before returning an item, email nova@byronbuyshousescash.com so we can provide return instructions. We will honor the return terms and any published guarantee that applied when you placed your order.

How do I contact you?
Email us anytime at nova@byronbuyshousescash.com. We aim to respond within 1-2 business days.